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Productivity and quality management through human resource management: a systematic review a anton arulrajah department of management, eastern university, sri lanka. Productivity without providing methods • eliminate work standards that prescribe numerical quotas and several of these are important to quality management. He is the author of some published papers at national and international levels in refereed international journal of productivity and quality management. Define total quality managementtotal quality management or tqm is a april 28, 2018, from. Quality management essay of phoenix quality management and productivity mgt/449 may 6, 2006 israr hayath total quality management producing a quality.